How it works
- Prior to viewing a property, the criminal requests that the individual pays a deposit.
- After the victim pays the money, the scammer sends a bogus email purporting to be from a Tenancy Deposit Scheme confirming they have received their deposit.
- This email is false! The money was sent directly to the criminals’ account.
- The victim is left out of pocket and without the home they thought they were renting.
What You Need To Do
- Always make sure you have viewed the property with an agent or landlord before agreeing to rent a property.
- Don’t be rushed or pressured into making a decision.
- Only transfer funds when you’re satisfied a genuine property, safety certificates and valid contract are in place.
- Only pay for goods or service by bank transfer if you know and trust the person. Payments via bank transfer offer you no protection if you become a victim of fraud.
Before you pay a deposit check it is one of the government-backed Tenancy Deposit Schemes https://www.gov.uk/tenancy-deposit-protection
For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.