Do you meet vulnerable people and families who are in housing difficulty?

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Kent County Council commissions floating support services in Kent that support vulnerable people with their housing problems.  The service is free and covers every district and borough in Kent.  Floating support can help for up to a year those people whose housing situation is vulnerable because they are:

  • facing or threatened with eviction
  • Experiencing harassment
  • Experiencing or at risk of domestic abuse
  • Needing to make a transition to a new tenancy either in the private rented or      social rented sector
  • Rough sleeping (including sofa surfing)
  • Leaving institutional care e.g. prison, long stay hospital,
  • 16/17 years old

As well as resolving the immediate problem floating support can help with applying for welfare benefit, budgeting, accessing help or other services, finding work/training and settling into the community. It doesn’t matter where or how they are living in Kent; whether they are renting, own their own home or are lodging with relatives, even if they are sleeping rough, we can help .

We have a broad range of specialist providers who are able to deliver this important preventative work and we encourage all those who meet parents families and individuals who are in housing difficulty to make use of this free service. This free resource is available to help and we’d like to ask for your support to pass this message on to parishes who may wish to include mention in their town or parish magazines. People in need can apply themselves or can have a family member or friend apply on their behalf. You can make a referral by filling in the two-sided form on our website.

www.kent.gov.uk/supportingpeople and go to “How to apply”

or go along to your local Gateway where staff will be pleased to help.

One of our highly skilled providers who will get in touch before working with the individual. They will work with that person or family for up to a year to achieve their goals, and leave them better able to manage their own affairs.

Floating support can really help to bring stability to vulnerable people and get back on their feet.  But don’t just take our word for it. Read John’s story below about how floating support helped him.

We look forward to being able to help you and your parishioners.

John’s story

John is in his 50’s, and sleeping on successive friends’ sofas after his relationship broke down and he’d become dependent on alcohol. He was in despair when he arrived at a Floating Support Drop In at his local Gateway. 

As well as nowhere to call home, he had no money or benefits coming in, found forms and paperwork difficult to deal with and couldn’t use his hand properly after a recent operation. He also wanted to get control over his drinking. 

Floating support got to work to help John to Access a walk-in surgery straightaway to deal with his hand, then register with a GP to gain the medical certificate he needed     

  • Gather all information and identification required and helped him through the      process to apply for benefits
  • Visit the local housing department to apply for housing and housing advice     
  • Apply for housing including private letting and supported accommodation     
  • Get supplies from local food bank
  • Get in touch with advice, detox and rehabilitation services to take control of his alcohol intake.

Not only have the practical things improved, but John’s self esteem is building and he’s getting his life back on track after years of difficulty

“I would not know where to begin if I had not come into the Drop In”

Floating Support

floatingsupport@kent.gov.uk

0300 333 5433